Understand platform fees and payouts

Joining Vivaqui is free. Vivaqui's standard provider commission is 13%, deducted from the provider side of a paid booking. Seekers pay the listed service price shown at checkout, and Vivaqui currently adds no separate seeker booking fee.

Eligible providers may receive 0% commission for three months only when an active introductory promotion applies to their account. Early access alone does not activate that promotion.

Example: if you list a service for €100, the seeker pays €100. Vivaqui commission is €13, so provider earnings are €87 before Stripe deducts its separate processing fee charged to you.

Stripe payment processing

You own and process direct payments in your Standard Stripe account. Vivaqui commission is currently 13% under the configured standard rate; eligible active promotions still apply. Stripe charges its processing fees separately to you. Net earnings are the customer payment less Vivaqui commission, refunds and actual Stripe processing fees. Stripe controls payout timing in the Standard Stripe Dashboard; Vivaqui does not transfer money after each normal booking. Packs are paid at purchase; pack visits do not trigger additional Vivaqui transfers. Historical platform payments retain their original fee treatment.